Clinic Policies and Hours

CLINIC POLICIES:

 

YOU CAN SCHEDULE YOUR APPOINTMENT BY CALLING 518 399-9200 .WE REQUIRE A 24 HOUR CANCELLATION BY PHONE OR YOU WILL BE CHARGE FOR THE FULL PRICE OF THE SCHEDULED APPOINTMENT.

 

LATE ARRIVALS AND MISSED APPOINTMENTS:

OUR SCHEDULING IS DESIGNED TO  PERMIT THE APPROPRIATE TIME TO COMPLETE YOUR SCHEDULED SERVICE. A LATE ARRIVAL WILL DEPRIVE YOU OF YOUR TREATMENT TIME. IF YOU ARE  20 MINUTES PLUS LATE FOR A HOUR OR LONGER SERVICE WE WILL CONSIDER YOU A "NO SHOW" AND YOU WILL BE CHARGED FOR THE FULL SERVICE.

ON A 3O MINUTE SERVICE IF YOU ARE 10 MINUTES PLUS LATE YOU WILL BE CONSIDERED A "NO SHOW" AND CHARGE FULL PRICE FOR THE SERVICE.

 

A COURTESY CALL IS USUALLY 48 HOURS PRIOR TO  YOUR SCHEDULED APPOINTMENT AS A REMINDER. THERE ARE HOWEVER SOME TIMES WHERE WE CANNOT MAKE THIS CALL HOWEVER IT IS YOUR RESPONSIBILITY TO MAINTAIN YOUR APPOINTMENT. IF YOU GIVE US A EMAIL ADDRESS AND COURTESY EMAIL CAN BE SENT AS WELL.

 

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.

 

WE ACCEPT CASH, CHECK, VISA, DISCOVER AND MASTERCARD AS WELL AS MAKING FACES SKIN CLINIC GIFT CERTIFICATES

 

IF YOU ARE NOT SATISFIED WITH ONE OF OUR PRODUCTS YOU HAVE 2 WEEKS FROM PURCHASE DATE TO EXCHANGE IT FOR ANOTHER PRODUCT THAT WE FEEL IS MORE WELL SUITED TO YOUR NEEDS.

 

PLEASE REMEMBER THAT THIS IS YOUR TIME TO RELAX SO PLEASE SILENCE YOUR CELL PHONES. ALSO, REMEMBER THAT THERE ARE USUALLY OTHER SERVICES BEING PERFORMED AND TO MAKE EVERYONE'S SERVICE A PLEASANT EXPERIENCE WE ASK TO KEEP CONVERSATIONS TO A LOWER VOICE.

 

GRATUITIES ARE AT YOUR DISCRETION AND NOT INCLUDED IN ANY SERVICE OR PACKAGE.

 

IF THESE TIMES DO NOT WORK PLEASE LET US KNOW WE WILL WORK WITH YOUR SCHEDULE.